Bump Bench, LLC — Loudoun County, Virginia
Effective Date: 7 March 2026
These Terms of Use (“Terms”) govern your access to and use of the products, frameworks materials, constructs, and related materials provided by Bump Bench, LLC, together with its affiliates, successors, and DBAs (“Company,” “we,” or “us”). By using our instructional materials, you (“User” or “Client”) agree to be bound by these Terms.
Definitions
For purposes of these Terms:
“Company” means Bump Bench, LLC, including its affiliates, successors, and DBAs.
“Client” or “User” means any individual or organization accessing or using the website, frameworks, constructs, or related materials.
“Framework Materials” means the instructional frameworks, constructs, methodologies, guides, templates, demonstrations, written deliverables, and related intellectual property provided by Bump Bench, LLC, including but not limited to The SME Stack™ and related constructs.
“Services” means any demonstrations, analytical evaluations, instructional sessions, or related activities provided in connection with the Framework Materials.
“AI Platforms” means third-party artificial intelligence systems, tools, or services that may be referenced or used by Clients, including but not limited to generative AI systems or large language models.
“License Agreement” means any separate written agreement governing the permitted use and duration of access to the Framework Materials.
1. Scope of Framework Materials and Deliverables
Products include instructional framework materials, governance constructs (including The Concierge Instruction Set™, The SME Stack™ ), analytical evaluations, written deliverables, and related outputs.
Access may be delivered through live sessions, written outputs, digital tools, or integration with third-party platforms (e.g., OpenAI’s ChatGPT).
2. Payment, Reservation, and Cancellation
Payment terms for any product, session, or deliverable offered by Bump Bench, LLC will be communicated prior to purchase or reservation. All volumes of the Concierge Instruction Set™ involve advance preparation of instructional frameworks, constructs, analytical evaluations, and related materials prior to delivery.
In addition, certain offerings may involve the reservation of meeting space, venues, or scheduled delivery time secured in advance by Bump Bench, LLC.
Because preparation work and scheduling commitments begin prior to delivery, purchases are considered firm reservations once confirmed. If a Client cancels after preparation work has begun or venue space has been reserved, refunds may not be available except where required by applicable law. If a Client is unable to attend a scheduled in-person delivery after materials have been prepared, the Client may request rescheduling where reasonably possible based on scheduling and venue availability, or may provide a mailing address for delivery of the prepared materials.
Where materials are delivered by shipment or digital delivery in lieu of an in-person session, the preparation of the deliverable will be considered fulfilled.
3. License Scope
Upon purchase or authorized access, Bump Bench, LLC grants the Client a limited, non-exclusive, non-transferable license to use the Concierge Instruction Set™, The SME Stack™, and related materials for internal organizational use.
This license permits the Client to review and apply the instructional frameworks within their organization for internal operational purposes.
Unless expressly authorized in writing, the materials may not be:
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redistributed outside the Client organization
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resold, sublicensed, or commercially reproduced
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incorporated into external consulting, training, or technology products
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publicly published or distributed.
All rights not expressly granted remain the exclusive property of Bump Bench, LLC.
4. Delivery of Materials
Instructional frameworks, constructs, and related deliverables prepared by Bump Bench, LLC are typically delivered in person during the scheduled session associated with the applicable volume of The Concierge Instruction Set™.
If a Client is unable to attend the scheduled in-person delivery after materials have been prepared, the Client may provide a mailing address and Bump Bench, LLC may deliver the prepared materials by physical shipment.
Shipping and handling may be subject to an additional fee to cover packaging, insured shipping, and administrative handling costs, which will be communicated to the Client prior to shipment.
Bump Bench, LLC does not distribute instructional frameworks or related deliverables through email systems, cloud storage, or electronic file transfer unless explicitly agreed in writing.
Unless otherwise specified in a separate written agreement, Bump Bench, LLC does not provide digital hosting, storage, or account-based access to materials after delivery.
Once materials have been delivered in person or by shipment, the Client is responsible for maintaining and safeguarding the materials.
5. Ownership & Intellectual Property
All rights, title, and interest in the frameworks, constructs, instructional materials, deliverables, and related intellectual property provided by Bump Bench, LLC remain the exclusive property of the Company.
Clients receive only a limited, non-exclusive, non-transferable, and time-bound license to use such materials as set out in the applicable License Agreement.
5.1 Post-License Disclaimer:
Any continued use of the frameworks, constructs, or related materials beyond the authorized license term is unlicensed. The Company expressly disclaims all liability, including $0 damages, arising from use after the license term has ended.
6. Permitted & Prohibited Uses
Services may be used only for private, internal business purposes unless otherwise authorized in writing.
Prohibited actions include:
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resale, sublicensing, or public distribution
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reverse engineering or creating derivative works
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using Services for unlawful purposes or to develop competing offerings.
7. AI Platform Disclaimer
Bump Bench, LLC does not control or monitor AI platforms (e.g., ChatGPT, OpenAI, Anthropic).
Any information Clients input into such platforms is governed solely by those platforms’ terms.
Bump Bench, LLC assumes no liability for outputs, storage, or audit trails generated by third-party systems.
7.1 AI Model Evolution and Platform Changes
Artificial intelligence platforms, large language models, and related technologies evolve rapidly and may change without notice. Providers may modify model architecture, training data, safety filters, system behavior, rate limits, pricing structures, or output characteristics.
As a result, prompts, constructs, workflows, or instructional materials that function in a particular manner at one point in time may produce different outputs or behaviors when used with updated versions of AI systems.
Bump Bench, LLC does not control these technologies and does not guarantee that constructs, prompts, or workflows will perform identically across different model versions or future platform updates.
Clients acknowledge that ongoing monitoring, adjustment, and refinement of AI workflows may be necessary as third-party platforms evolve.
8. Data Privacy & Compliance
Clients are solely responsible for ensuring that their use of the framework materials, constructs, deliverables, and instructional materials provided by Bump Bench, LLC complies with applicable privacy and data protection laws, including but not limited to VCDPA, GDPR, CCPA, HIPAA, or similar regulations.
Bump Bench, LLC does not request, collect, or require personal health information, financial account information, or other sensitive personal data in order to provide its instructional frameworks or related materials.
Clients remain solely responsible for any personal or regulated data they choose to process within their own systems, platforms, or AI environments.
9. Disclaimer of Warranties
Services are provided “as is” with no warranties, express or implied.
Bump Bench, LLC makes no guarantee of specific outcomes.
Clients retain sole responsibility for implementing and relying on outputs.
10. Limitation of Liability
Except in cases of intentional misconduct, the Company’s total liability is capped at the greater of:
(a) $1,000, or
(b) fees paid by the Client in the 12 months preceding a claim.
Post-License Limitation:
The Company has no liability for claims arising from use after the license term ends.
11. Indemnification
Clients agree to indemnify, defend, and hold harmless the Company from all claims arising from:
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use or misuse of Services
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violation of these Terms
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violation of applicable laws
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reliance on outputs beyond the authorized license.
12. Updates & Future Changes
Bump Bench, LLC may revise these Terms to reflect changes in Services, regulations, or technology.
Continued use constitutes acceptance of revised Terms.
13. Termination
Bump Bench, LLC may suspend or terminate Services for breach of these Terms.
Upon termination, all license rights immediately end.
14. Governing Law & Jurisdiction
These Terms are governed by the laws of the Commonwealth of Virginia, U.S.A.
Exclusive venue lies in the state and federal courts of Loudoun County, Virginia.
International clients may be subject to AAA arbitration seated in Virginia.
15. Miscellaneous
Entire Agreement: These Terms represent the full agreement between the parties.
Severability: If one clause is invalid, the rest remain enforceable.
No Waiver: Failure to enforce any right does not waive it.
Assignment: Rights may not be transferred without written consent.
Notices: Formal notices must be delivered in writing.
16. Audits, SEO Analysis, and AI-Assisted Recommendations
As part of the Services, Bump Bench, LLC may review and analyze publicly accessible information related to the Client’s website, digital presence, and publicly available business materials. This analysis may include the use of technical audit tools, search engine platforms, and other analytical software, including but not limited to tools such as web crawlers, search console platforms, and search engine analytics systems. In addition, Bump Bench, LLC may process publicly available client information through generative artificial intelligence systems or large language models for the purpose of developing instructional examples, testing constructs, generating training instructions, or evaluating potential use cases for the Client.
All audits, screenshots, reports, analyses, and recommendations produced through these processes are provided for informational and instructional purposes only. Bump Bench, LLC does not guarantee specific outcomes, rankings, performance improvements, or operational results arising from such analyses or recommendations.
Clients acknowledge that:
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search engines, AI platforms, and digital technologies operate independently of Bump Bench, LLC
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platform algorithms, policies, and performance may change without notice
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the Client retains sole responsibility for implementation, monitoring, and reliance on any recommendations or outputs.
17. Client Test-Drive Disclaimer
During live sessions associated with Volume II delivery, Clients may be offered the opportunity to observe or interact with constructs using devices, software, and AI platform accounts operated by Bump Bench, LLC.
These sessions are provided solely for instructional and demonstration purposes and are intended to help Clients understand how constructs may function before deciding whether to proceed with Volume III.
Any interaction by the Client during such sessions occurs within a controlled demonstration environment operated by Bump Bench, LLC. The Client does not obtain access to the Company’s devices, systems, or platform accounts outside the scope of the demonstration. Bump Bench, LLC does not guarantee the performance, accuracy, reliability, or outcomes of any constructs demonstrated during these sessions. Clients acknowledge that results observed during demonstration sessions may vary when applied in their own environments, systems, or AI platforms, and the Client remains solely responsible for any subsequent implementation or use of constructs.
18. Data Structuring & AI Embedding Disclaimer
Where Services involve embeddings, indexes, or vector databases:
Ownership of client materials remains with the client.
AI outputs may present decision-support options but clients remain responsible for final implementation.
19. Quality Enhancement & Client Autonomy
Services enhance AI usage through structured workflows.
Final use of AI systems remains solely the responsibility of the Client.
20. Refinement & Audit Option
The Client acknowledges that all frameworks, guides, and constructs are provided as instructional and decision-support tools. The Client remains solely responsible for any implementation, operational decisions, or reliance on outputs.
If the Client wishes to further refine or review a deliverable, the Client may request additional paid refinement, review, or analytical audit services from Bump Bench, LLC. Such refinements or reviews are intended to improve clarity or instructional structure and do not constitute guarantees of outcomes, performance, or results.
No damages or liability shall arise from the Client’s reliance on the deliverable as originally provided.
21. Class Action Waiver and Jury Trial Waiver
To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to the Services, the website, or these Terms must be brought solely on an individual basis. The Client and Bump Bench, LLC agree that no dispute may be brought as a class action, collective action, representative action, or consolidated proceeding, and neither party may seek to represent the interests of other persons or entities in any claim. Each party knowingly and voluntarily waives any right to a trial by jury in any legal proceeding arising out of or relating to the Services, the website, or these Terms.
Any such dispute shall be resolved exclusively by a judge or other authorized adjudicator in a court of competent jurisdiction, unless another dispute resolution mechanism is expressly provided elsewhere in these Terms.
By using the Services, the Client acknowledges that they have read and understand this waiver and agree to be bound by it.
22. Time Limit to Bring Claims
Claims must be filed within one (1) year after the cause of action accrues.
23. Order of Precedence
If these Terms conflict with a signed SOW, License Agreement, or NDA, the signed document controls.
24. Confidentiality & Publicity
Each party must protect Confidential Information.
Bump Bench will not use client names or logos without consent.
25. Feedback & Improvements
Clients grant a perpetual license for suggestions or feedback used to improve Services.
Improvements remain Company IP.
26. Force Majeure
Neither party is liable for delays caused by events beyond reasonable control.
27. Export-Control / Sanctions
Clients must comply with U.S. export-control and sanctions laws.
28. No Hosting / Security Position
Bump Bench does not host client data.
Security for third-party platforms remains the Client’s responsibility.
29. Independent Contractor / Non-Solicit
Bump Bench acts as an independent contractor.
For 12 months after engagement, Clients agree not to solicit or hire Bump Bench personnel introduced through the engagement.
30. Human Review & Decision Authority
The Services and instructional frameworks provided by Bump Bench, LLC are designed to support analysis, interpretation, and structured decision-making processes. All outputs, recommendations, or AI-generated materials must be independently reviewed by the Client before implementation. Bump Bench, LLC does not make decisions on behalf of Clients and does not assume responsibility for operational, financial, legal, or strategic decisions made by the Client or their organization.
Final responsibility for review, approval, and implementation of outputs remains with the Client.