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 Privacy Policy

How We Collect, Use, andProtect Information

We protect your privacy and your data with the same clarity and care we bring to design.  This page explains how your information is collected, stored, and used. 

Last Updated: [June 28, 2026]

Bump Bench LLC respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit www.bumpbench.com, contact us, reserve a learning experience, participate in an AI Pairing Table™, or work with us through the Concierge Instruction Set™ or related services.

By using this website or our services, you acknowledge that you have read and understand this Privacy Policy.

section 1: 

What We Collect

1. Information We Collect

We collect only the information reasonably needed to communicate with you, provide services, prepare learning experiences, and support our business operations.

The information we may collect includes:

  • Contact information, such as your name, email address, phone number, business name, or other details you provide through forms or email.

  • Reservation and service information, such as the learning experience you select, scheduling details, participant information, venue preferences, and related service notes.

  • Communication information, such as messages, questions, requests, or information you choose to share with us.

  • Payment-related information, such as billing details processed through third-party payment providers. Bump Bench LLC does not store full payment card information.

  • Website usage information, such as pages visited, browser type, device information, general location data, referral source, and analytics data.

  • Instructional context, such as non-confidential examples, project descriptions, scenarios, or task information voluntarily provided to support instructional design work.

2. Information We Do Not Request

Bump Bench LLC does not ask you to provide private client files, medical records, therapy notes, financial account information, Social Security numbers, passwords, or other sensitive information that is not needed for the services being provided.

When discussing examples, scenarios, or learning needs, you should avoid sharing confidential, regulated, protected, or personally identifiable information unless a separate written agreement specifically allows it.

You are responsible for deciding what information you choose to provide.

section II: 

How We Use and Share Information

3. How We Use Information

We use information to:

  • Respond to inquiries and service requests.

  • Schedule learning experiences, private sessions, hosted tables, or related services.

  • Prepare instructional materials and learning resources.

  • Deliver services, written materials, and follow-up communications.

  • Manage reservations, payments, records, and client communications.

  • Improve the website, services, and learning experience.

  • Maintain business records and meet legal or compliance obligations.

  • Protect the security, integrity, and operation of the website and services.

We do not sell your personal information.

4. AI-Assisted Work

Bump Bench LLC may use artificial intelligence tools to support organization, drafting, research, instructional design, and analysis of non-confidential information.

AI tools may be used to help structure learning materials, compare examples, organize project information, or develop instructional resources.

Bump Bench LLC does not intentionally submit private client files, medical records, regulated information, or confidential third-party information into AI tools unless expressly authorized through a separate written agreement.

If you choose to use your own AI account, such as ChatGPT, Claude, or another platform, you are responsible for what you enter into that system and for reviewing the platform’s terms, privacy policy, and data practices.

5. Third-Party Tools and Service Providers

We may use trusted third-party tools and service providers to operate the website, communicate with clients, schedule services, process payments, deliver materials, manage documents, analyze website performance, or support instructional design work.

These providers may include:

  • Website hosting and design platforms.

  • Email and communication tools.

  • Scheduling or reservation tools.

  • Payment processors.

  • Document storage and collaboration tools.

  • Analytics tools.

  • AI platforms used for instructional support.

  • Professional advisors, such as legal, accounting, or technical service providers.

Third-party providers are expected to use information only for the purpose of providing their services to Bump Bench LLC. Their use of information is also governed by their own privacy policies and terms.

6. Cookies and Website Analytics

This website may use cookies and similar technologies to support site functionality, understand website traffic, improve performance, and maintain security.

Cookies may help us understand general browsing activity, such as which pages are visited and how visitors interact with the website.

You can adjust your browser settings to refuse or limit cookies. Some website features may not function properly if cookies are disabled.

7. How We Protect Information

We use reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, misuse, loss, or disclosure.

No website, internet transmission, cloud service, or electronic storage system can be guaranteed to be completely secure.

You should avoid submitting sensitive, confidential, regulated, or unnecessary personal information through website forms, email, or third-party platforms.

8. How Long We Keep Information

We keep information only as long as reasonably necessary for the purposes described in this Privacy Policy, including service delivery, business records, legal obligations, dispute resolution, accounting, and operational needs.

When information is no longer needed, we may delete, archive, anonymize, or securely dispose of it according to our business practices and applicable requirements.

section III: 

Your Choices, Rights, and Contact

9. Your Choices and Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information we maintain about you.

You may also request that we update your contact information or stop sending non-essential communications.

To make a privacy request, contact us at:

hello@bumpbench.com

We may need to verify your identity before responding to certain requests.

10. Children’s Privacy

This website and our services are not directed to children under the age of 13.

Bump Bench LLC does not knowingly collect personal information from children under 13 through this website.

If you believe a child has provided personal information through this website, please contact us so we can review and address the request.

11. Business Transfers and Legal Requirements

If Bump Bench LLC is involved in a merger, acquisition, asset sale, business transfer, or similar transaction, information may be transferred as part of that transaction.

We may also disclose information when required to do so by law, court order, legal process, government request, or to protect the rights, safety, or property of Bump Bench LLC, our clients, website visitors, or others.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website, tools, business practices, legal requirements, or technology.

The “Last Updated” date reflects the most recent version.

Continued use of the website or services after updates are posted means you acknowledge the revised Privacy Policy.

13. Contact

For privacy questions, requests, or concerns, contact:

Bump Bench LLC
101B Edwards Ferry Rd
Leesburg, VA 20176

hello@bumpbench.com

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