Terms of Use

Bump Bench, LLC — Loudoun County, Virginia​

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Effective Date: 1 October 2025

These Terms of Use (“Terms”) govern your access to and use of the services, frameworks, constructs, and related materials provided by Bump Bench, LLC, together with its affiliates, successors, and DBAs (“Company,” “we,” or “us”). By using our services, you (“User” or “Client”) agree to be bound by these Terms.

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1. Scope of Services

• Services include instructional design consulting, frameworks (including The SME Stack™), deliverables, and related outputs (collectively, “Services”).

• Access may be delivered through live sessions, written outputs, digital tools, or integration with third-party platforms (e.g., OpenAI’s ChatGPT).

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2. Ownership & Intellectual Property

• All rights, title, and interest in the Services remain the exclusive property of Bump Bench, LLC.

• License rights are limited, non-transferable, and time-bound as set out in your License Agreement.

• Post-License Disclaimer: Any continued use of Services beyond the authorized license term is unlicensed. The Company expressly disclaims all liability, including $0 damages, for post-term use.

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3. Permitted & Prohibited Uses

• Services may be used only for private, internal business purposes unless otherwise authorized in writing.

• Prohibited actions include:

  • Resale, sublicensing, or public distribution.

  • Reverse engineering or creating derivative works.

  • Using Services for unlawful purposes or to develop competing offerings.

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4. AI Platform Disclaimer

• Bump Bench, LLC does not control or monitor AI platforms (e.g., ChatGPT, OpenAI, Anthropic).

• Any information Clients input into such platforms is governed solely by those platforms’ terms.

• Bump Bench, LLC assumes no liability for outputs, storage, or audit trails generated by third-party systems.

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5. Data Privacy & Compliance

• Clients are solely responsible for ensuring their use of Services complies with applicable privacy laws (VCDPA, GDPR, CCPA, HIPAA, etc.).

• Bump Bench, LLC does not request or require personal health, financial, or sensitive data.

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6. Disclaimer of Warranties

• Services are provided “as is” with no warranties, express or implied.

• Bump Bench, LLC makes no guarantee of specific outcomes.

• Clients retain sole responsibility for implementing and relying on outputs.

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7. Limitation of Liability

• Except in cases of intentional misconduct, the Company’s total liability is capped at the greater of:
  (a) $1,000, or
  (b) fees paid by the Client in the 12 months preceding a claim.

• Post-License Limitation: The Company has no liability of any kind for claims arising from use after the license term ends.

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8. Indemnification

• Clients, whether located in the United States, Canada, or any other jurisdiction, agree to indemnify, defend, and hold harmless the Company from all claims, liabilities, damages, costs, and expenses (including legal fees) arising from:
  (a) their use or misuse of the Services,
  (b) their violation of these Terms,
  (c) their violation of applicable laws in their jurisdiction, and
  (d) reliance on or distribution of outputs beyond the authorized license.

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9. Updates & Future Changes

• Bump Bench, LLC may revise these Terms to reflect changes in Services, regulations, or technology.

• Clients are responsible for reviewing the current version. Continued use constitutes acceptance.

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10. Termination

• Bump Bench, LLC may suspend or terminate Services for breach of these Terms.

• Upon termination, all license rights immediately end.

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11. Governing Law & Jurisdiction

• These Terms are governed by the laws of the Commonwealth of Virginia, U.S.A., without regard to conflict of law principles.

• Exclusive venue lies in the state and federal courts of Loudoun County, Virginia.

• International Clients: For Clients outside the United States, disputes shall be resolved through binding arbitration administered by the American Arbitration Association (AAA), seated in Virginia.

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12. Miscellaneous

• Entire Agreement: These Terms represent the full agreement between the Parties.

• Severability: If one clause is invalid, the rest remain enforceable.

• No Waiver: Failure to enforce any right does not waive it.

• Assignment & Transfer: Rights may not be assigned or transferred by the Client without prior written consent.

• Notices: Formal notices must be delivered in writing to the addresses provided by the Parties.

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13. Audits, SEO, and Recommendations Disclaimer

• From time to time, Bump Bench, LLC may provide audits, screenshots, or recommendations (including SEO, AEO, technical, or operational suggestions) as part of its Services. These are provided for informational and instructional purposes only.

• No Guarantee of Results: Bump Bench, LLC makes no guarantee that audits, reports, or recommendations will produce specific outcomes, rankings, or performance results.

• Platform Independence: Bump Bench, LLC has no control over the policies, algorithms, or operations of third-party platforms (including search engines, AI systems, or hosting providers).

• Client Responsibility: Implementation, monitoring, and reliance on audits or recommendations are solely the responsibility of the Client.

• Limitation of Liability: Bump Bench, LLC disclaims all liability for damages, losses, or claims arising from (a) changes in third-party platforms, (b) Client’s implementation or non-implementation of recommendations, or (c) reliance on screenshots or audits that may become outdated.

​Client Test-Drive Disclaimer:
During live sessions (including The Consultants Table™), Clients may test or run provided constructs on their own devices. Bump Bench, LLC assumes no responsibility for:

• performance of the Client’s hardware or software,

• outcomes of applying constructs beyond the demonstration,

• any errors, losses, or damages arising from such use.

Clients accept full responsibility for their own devices, platforms, and implementations.

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14. Data Structuring & AI Embedding Disclaimer (if applicable)

• Embeddings & Vector Databases: Where Services involve transformation of client-provided materials into embeddings, indexes, or vector databases to enable faster recall, search, or contextual support, such transformations do not alter ownership. All rights in original client-provided materials remain with the client.

• Instructional Access Layer: Bump Bench, LLC applies instructional design principles to ensure that AI-enabled outputs are delivered in a user-friendly, decision-support format (e.g., options menus, side-by-side comparisons, scaffolded prompts).

• Client Autonomy & Responsibility: While outputs may include suggestions (“Would you like X or Y?”), clients remain solely responsible for selecting, implementing, and relying on outputs.

• Platform Independence: Embedding/vector DB features may rely on third-party platforms (e.g., OpenAI, Pinecone, Weaviate). Bump Bench, LLC does not govern those platforms and assumes no liability for their policies or operations.

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15. Quality Enhancement & Client Autonomy

The Services provided by Bump Bench, LLC are designed to enhance the Client’s use of artificial intelligence platforms by structuring inputs, outputs, and workflows for greater clarity and quality. The Client acknowledges that all final use of AI systems, including team adoption and application of outputs, remains solely their responsibility.

The Client may choose to apply deliverables as provided, refine them internally, or engage Bump Bench, LLC for additional audits or refinements. The Company is not liable for outcomes arising from independent or “rogue” use of AI tools by the Client or their team.

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16. Refinement & Audit Option

The Client acknowledges that all frameworks, guides, and constructs are provided as instructional and decision-support tools. The Client is solely responsible for final implementation.
Where the Client desires additional assurance, their exclusive remedy shall be to request a paid refinement, audit, or update of the deliverable. No damages or liability shall arise from reliance on the deliverable as originally provided.

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17. Class-Action & Jury Waiver

Class-Action Waiver. Disputes must be brought individually; class, consolidated, or representative actions are not permitted. Jury Trial Waiver. The parties waive any right to a jury trial.

 

18.  Time Limit to Bring Claims

Limitations Period. Any claim arising out of or relating to the Services must be filed within one (1) year after the cause of action accrues; otherwise, the claim is permanently barred.

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19. Order of Precedence

Order of Precedence. If these Terms conflict with a signed Statement of Work, License Agreement, or NDA, the signed document controls for the conflicting subject matter.”

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20.  Confidentiality & Publicity

Confidentiality. Each party shall protect the other’s Confidential Information with at least reasonable care; use is limited to performing under these Terms.
Publicity. Bump Bench, LLC will not use Client’s name, logo, or project details in marketing without prior written consent (NDA controls where applicable).

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21,  Feedback & Improvements

Feedback. Client grants Bump Bench, LLC a perpetual, worldwide, royalty-free license to use suggestions or feedback to improve the Services, without attribution or compensation. Improvements to Bump Bench, LLC frameworks remain Company IP.

 

22.  ​Force Majeure

Neither party is liable for delay or failure caused by events beyond reasonable control (including outages, regulatory changes, strikes, disasters).

 

23.  ​Export-Control / Sanctions

Client represents it is not located in, or acting for, a sanctioned party or territory. Bump Bench, LLC agrees to comply with U.S. export-control and sanctions laws in connection with the Services.

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24.  No Hosting / Security Position

Bump Bench, LLC does not host Client data or operate production systems. Security and access controls for third-party platforms used by Client (e.g., OpenAI, Google) are the Client’s responsibility.

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25.  Independent Contractor / Non-Solicit 

Bump Bench, LLC is an independent contractor. For 12 months after the last engagement, Client agrees not to solicit or hire Bump Bench, LLC personnel introduced through the engagement (reasonable carve-outs permitted).